YourMarketingSales.com - be aware!

Thinking about taking up an offer with YourMarketingSales.com?
Read my experiences with them, below, before you give them any access to your PayPal account.

I am not in a position to indicate whether my experience is typical of what you can expect from YourMarketingSales.com.
It may well be possible to make a 200% profit return on money given to YourMarketingSales.com.
But that was not my experience.

I was very attracted to the promise they made me, ie 200% return on my "investment" with them, or my money back. Seemed like a no-lose option.

But be aware, in my case they did not reach their goal, and more importantly, they refused to refund any of my money.

My experience:
In May 2013 after an unsolicited approach by their telemarketer, I signed up for a one month campaign to improve the return from my Adwords campaign. The telemarketer, and later the CEO of the business, verbally promised me a 200% ROI or my money back. During that period YourMarketingSales.com cost me $874 (not including Adwords click costs) at the end of the period, the total profit from the (just 3) converted sales was less than half that.

When I advised them they hadn't reached their target, and I wanted a refund, I was told to read the terms and conditions. When I asked for a copy of the terms and conditions, they told me they would no longer be communicating with me!

There are a few warning signs you should look out for in your own dealings with them:

In my case they refused to allow me to sign-up using my credit card. They insisted I use PayPal. Check the Paypal terms and conditions- when I signed up PayPal had no buyer protection for services - ie I tried, and could not get a refund by filing a complaint with PayPal, even though the "goods" I bought did not match the description.

When I tried to phone them, they didn't answer the phone. As a general consumer warning about any telemarketing; promises made over the phone are worthless if they are not confirmed in writing. Make sure you get any deal you think you've made, confirmed in writing with a signature. The old-fashion fax is ideal for this.

When they thought I was going to take them to the Office of Fair Trading, I did get a response (24-7-13):
"Please quote the OOFT case number in further correspondence & please advise the OOFT that I will be the primary contact for your account. We have never lost a case with the OOFT or in court, we follow sound business practices and tried and true collections processes."
It would appear they are quite practiced in these matters... Draw your own conclusions.

Eventually I was offered the following reason for their refusing my refund:
"The Clients voice sales process was deficient for the majority of your Campaign In all likely hood the clients inability to service voice referrals prevented a 200% ROI "

If we assume their assessment of my phone sales is true (its not), I'm at a loss to see how it prevented a return on online-only sales. Its worth noting that I left their Adwords campaign running for another month (while I waited for their response) during that time it recorded not a single sale!

If you've also had a bad experience with YourMarketingSales.com, you should let others know- document it on the whirlpool forum:
Google: "whirlpool YourMarketingSales.com"

This Web page written by John Carmichael